As you may know, one of the most missed opportunities with your online store is what happens after a customer has successfully bought a download. There are many ways to approach this, but in the end it’s all about what you want the customer to see besides a simple purchase- made message.
It may be an upsell you want to put in front of them.
Or it might be a coupon or some other special discount they can use then and there, or in the future.
Or maybe a free download to thank them for their purchase.
It could be as simple as a nice, customized page that thanks them for being a customer and gives them a warm, fuzzy feeling.
In any case, you will need to redirect them somewhere. Or better yet, redirect them based on a specific download, which gives you even more control. This is where the Conditional Success Redirects add-on for Easy Digital Downloads comes in.
Conditional Success Redirects for EDD
What I like about this add-on is, it’s not rocket science. When someone selects a specific download, you send them to a specific page. That’s it.
When you click Add New, you get this page where you simply select the download and the redirect page.
And the cool thing, if you want to deactivate an existing redirect temporarily, without having to delete and recreate, you can do that with a single click.
This is an easy-to-use add-on, but there are a couple of things you should know.
If someone adds several products to their cart, including the one that has the redirect, this will not send them to the custom page. It only works if they have the single item in their cart.
In addition, as you can see from above, you can only set one redirect per product.
But again, sometimes you just need it to be a simple yet effective process. If you are using Easy Digital Downloads, I would suggest using the Conditional Success Redirect add-on. You may be happily surprised to find that not only can it help additional conversions, but it also make that last moment for your customer one to remember, so they come back again and again and again.